FAQ

FAQ

You will receive a digitized copy of one of the 8 unique and hand-drawn NFT Star collectibles by Kathie, along with exclusive offerings such as a Fireside chat, fun prizes, a chance to win lunch with Kathie Lee Gifford in Tennessee, and staying up to date with Kathie.

Watch for an email from support@vicinft.com with instructions. Please check your junk/spam and your promotions tab if you don’t see the email.

Please check your spam and promotions file in your email for an email provided by ViciNFT. This email will include instructions on how to set up your Fortmatic Wallet and mint your NFT, as well as your order receipt. If you have not received this email, please contact us at support@vicinft.com.

Instructions For Desktop:

1. After setting up your wallet, go to OpenSea.io and click on the wallet icon in the top right of the screen.

2. Choose ‘Fortmatic’ and log in using the same email as the one you used to created your wallet. Follow the prompts to connect.

-Important: Fortmatic will send you an email to verify your account, it may take up to a minute to receive this email in your inbox. Leave OpenSea open when checking your inbox and return with the code.

3. Select your top right profile icon  and then click on your center screen ‘Hidden’ tab to view your NFT.

Here is an instructional video for desktop.

Instructions For Mobile:

1. After setting up your wallet, go to OpenSea.io and select the top right menu icon  and then tap on the blue ‘Connect Wallet’ button .

2. Choose ‘Fortmatic’ and log in using the same email as the one you used to created your wallet. Follow the prompts to connect.

-Important: Fortmatic will send you an email to verify your account, it may take up to a minute to receive this email in your inbox. Leave OpenSea open when checking your inbox and return with the code.

3. Tap on the top left arrow, then ‘Account’, and then ‘Profile’. Once you are in your profile, swipe left above ‘Collected’ until you see ‘Hidden’. Tap on ‘Hidden’ and you should now be able to view your NFT.

Here is an instructional video for mobile.

If you have not already, import your wallet on your desktop and mobile device.

Steps for Desktop:

1. Got to OpenSea.io.

2. Select the top right wallet icon

3. Select your wallet; if you provided a MetaMask wallet address, you choose ‘MetaMask.’ Follow the prompts in the pop-up to connect.

Note: If you do not see a pop-up, please check your browser’s extensions for a notification from your wallet, and select it. If you are still encountering issues, refresh your page or save your wallet’s recovery phrase and uninstall, then reinstall your wallet and attempt to connect to OpenSea again.

After connecting, head to your profile in OpenSea to view your NFTs under ‘Hidden.’

Here is an instructional video on how to connect to OpenSea for desktop.

Steps for Mobile:

1. Download the OpenSea NFT marketplace app on your mobile device.

2. Open the OpenSea NFT App and select the bottom right profile icon.

3. Then, select your wallet; if you provided a MetaMask wallet address, you choose ‘MetaMask.’ Follow the prompts to connect.

Here is an instructional video for mobile.

Yes, we can. Please note, Coinbase wallets are not compatible with these NFTs at this time and should not be used.

Please copy and paste your wallet’s address on our cart page before checkout. Note: Make sure your wallet supports tokens ERC 721 and is compatible with OpenSea.

Here is a link to find your wallet address for MetaMask.

Here is a list of wallets that are compatible with OpenSea.io.

Here are some tips on how to minimize your risk of being hacked: Never give out your 12-word seed phrase. Your password should be made up of a complex combination of letters (upper and lowercase), numbers, and symbols. Don’t store your password or seed phrase on your computer. Instead, you could write them down on a piece of paper and keep them in a safe place (but not so safe that you forget where you put them). A VPN can add a level of security by hiding your IP address and encrypting your internet traffic.

At the most basic level, a non-fungible token is a one-of-a-kind, verifiable digital asset that can be exchanged between a creator and a buyer. The one-of-a-kind characteristic is essential in distinguishing NFTs from other digital assets; one NFT is not interchangeable for another, like a dollar bill or a share of stock, but is unique and has its own value

Digital wallets are software used to communicate with blockchain networks to safely access, send, and receive crypto funds or assets (NFTs). Simply put, the software stores your NFT just like traditional wallets store your cash and credit cards.

Also known as your “public key,” your wallet address is unique. It’s the address people will use when sending cryptocurrency or NFTs. Your NFTs and cryptocurrency do not live in your wallet—they exist on the blockchain, under your wallet address. Your software or hardware wallet only contains the key to that address. 

Here is a link on how to find your MetaMask address

A blockchain is a digitally distributed ledger that facilitates the process of recording transactions and information across a network. You can think of it as a decentralized or distributed database.

OpenSea.io is an online marketplace that allows users to purchase, sell, and trade non-fungible tokens (NFTs). Users can transact various digital collectibles, including art, music, domain names, trading cards, and dozens more.

Still have questions? Check out our FAQ or reach out to us at support@vicinft.com.